Company Brief
Selstark Canada Technologies serves a wide variety of Fortune 500 companies as the point of contact for their customers. Operating since 2014, we are proud to be providing employment opportunities around the world.
Job Description
The company is hiring experienced and educated individuals for the position
Responsibilities
- Strive to understand the customer’s situation and recognize the customer’s needs
- Maintain a high level of competitive and product knowledge
- Provide quality service that will exceed customer expectations
- Maintain a high level of confidentiality
- Accurately document customer interactions within the appropriate systems
- Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
Requirement
- Experience in sales or a call centre environment (nice to have, but not required)
- Excellent listening, verbal, and written communication skills
- Flexibility to work varying shifts or additional hours as required by business needs
- Solid computer skills and an aptitude for learning new software
Qualification
- Microsoft System Center 2012/2016: Configuration
- College Degree in computer science, information sciences or related field and 3-5 years of experience; or 5+ years relevant experience.
- Strong knowledge of computer hardware & operating systems (Windows 2012, 2016) is required.
- Experience with Microsoft Exchange and enterprise backup solutions is required.
- Knowledge of industry standard maintenance practices and monitoring tools is required.
- Experience with Windows Active Directory is required.
- Experience with Microsoft VMM is required.
- Experience with Microsoft SCCM is required.
Application Deadline
There is no deadline set for this job position at the time of publishing but be sure to get in touch with the business for further details.
How To Apply
To apply for this position send your CV and application letter to itconsults309@gmail.com