Apply: BetPlanet Ghana | Recruitment For Head Of Retail

Company Brief

We are a young innovative company that thrives on providing the ultimate player experience through our passion for Casino and Sportsbook.

Job Description

The role holder is to ensure that all of BetPlanet’s shops are run successfully. Working with your shops’ teams, you will be responsible and accountable for ensuring the shop staff give great customer support to customers as well as monitoring the financial performance of each shop.


  • Planning, developing, and implementing BetPlanet’s retail strategies.
  • Staff planning, recruitment, scheduling, supervising and training
  • Liaise with the Marketing Manager in organizing events including roadshows for outdooring and propping up shops where necessary
  • Liaise with the Marketing Manager to provide and managing responsibly brochures, handouts, and any other promotional materials to be deployed in all categories of shops, etc
  • Lead the responsible management of budgets towards opening and running of shops
  • Maintaining statistical and financial records of each shop, both BetPlanet owned and 3rd party owned
  • Dealing with customer queries and complaints by liaising with back office to ensure full resolutions
  • Maximizing profitability and setting/meeting sales targets, including motivating staff to do so
  • High-level professional engagement with BetPlanet’s retail partners
  • Ensuring compliance with health and safety legislation in each shop


  • A degree (BA or Masters) in Management, or similar with a focus on (international) marketing, sales, and retail
  • Strong knowledge of gambling will be an added advantage
  • Minimum 4 years’ experience in strategic Retail Sales planning, and reporting with in-depth knowledge in Microsoft office
  • Fluent English
  • Strong management experience and organizational skills
  • Excellent interpersonal and communications skills and a collaborative management style
  • Great mastery of the Microsoft World/Excel/Access/Power-point.
  • High comfort level working across functions and in matrix dynamic ever-changing environment

What we offer:

  • Competitive salary
  • The modern working environment in Accra
  • An opportunity to be an integral part of an exciting new business
  • Chance to work in a vibrant team

Application Deadline

There is no deadline set for this job position at the time of publishing but be sure to get in touch with the business for further details.

How To Apply

To apply for this position send your CV and application letter to

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